DJI Ryze Tello Frequently Asked Questions (FAQ)

On this page we collect questions and answers about DJI Tello, all that we can find in Tello forums and communities around the world.

Common Questions.

How to control the Tello?

A. DJI Tello is controlled using an application on an iOS or Android mobile phone. It is also possible to control via Bluetooth joystick connected via application.

Are all phones and tablets compatible with DJI Ryze Tello?

A. No. Here is a list of phones and tablets on which the work of Tello is verified by the manufacturer.

IOS devices version 9.0 or higher compatible with DJI Ryze Tello.

iPhone 5s, iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPad mini 4 and iPad mini 4 Wi-Fi + GSM ( or other mobile standard).

Android devices version 4.4.0 or higher, compatible with DJI Ryze Tello.

Samsung S7 , Samsung S6 edge , Samsung S5 , Samsung Galaxy note 4 , Samsung Galaxy note 3 , Huawei Honor 8 , Huawei Honor 9 , Huawei P8 Max , Huawei P10 , Huawei Honor V8 , Huawei P9 , Huawei nova2 Xiaomi 6 , Xiaomi Note3 , Redmi 4A , OnePlus5 vivoX6 , Google Pixel1 XL , Google Pixel2.

Compatibility with devices that are not listed is possible. Manufacturer continues testing.

Is Tello waterproof?

A. No

How to change the password on a WiFi connection to Tello.

A. No way, as long as most users have ended up being unable to connect. Need to reset DJI Tello settings

How to reset DJI Tello?

A. Press and hold the power button for 5 seconds. Repeat if necessary.

Questions on flights at DJI Tello.

Is it possible to increase the maximum altitude of the DJI Tello (more than 10 meters)? Is it possible to do this programmatically?

A. By default, the DJI Tello’s maximum flight altitude is 10 meters. However, third-party developers have released a application that allows you to set an arbitrary value for the maximum height of the DJI Ryze Tello.

DJI Tello Camera.

Where are the photos and videos taken during the flight saved?

A. All photos and videos taken during a flight to DJI Tello are transmitted and stored on your phone or tablet, from which you control the drone directly in the management application. Then you can save them in your library.

Is it possible to install an SD card in Tello?

A. In official application – no, but some non-official application can save photos directly to your device.

Tello Batteries.

Is Tello battery hot-swappable?

A. No! And if you try – you can lose recorded in the process of video and photos.

The DJI Tello battery charged once and then stopped charging. What to do?

A. Try disconnecting the USD cable from the drone, pull out and reconnect the battery, then reconnect the cable. Then check the charge. Perhaps this will help.